Connect with
your audiences
with clarity.
Your mission is to reach people. My mission is to help.
The digital communication tools available today help you reach more people and do it faster than ever before. That is good.
It is also complicated and challenging.
With a website, social media platforms, and apps, it can seem easy to communicate your message to everyone.
But is your message clear to all your audiences?
Do you know who your different audiences are?
Do you know that you have different audiences?
Different groups of people look at your digital communication tools differently. Those groups have different information needs.
I can help.
I’m Steven Miller. I’m a communications leader with more than 15 years of experience in mission-driven and ministry-centered environments.
I have served as a public affairs officer in the Army, a communications manager at a community college, a public affairs director for two medical centers, and an executive speechwriter in the federal government. I have also taught writing and literature at West Point and a community college.
In all of these roles I have helped leaders and organizations amplify their voices by organizing their messages to meet their strategic needs and their audiences information needs.
Through these experiences, I have seen how technology can expand our reach—but only when guided by strategy, planning, and expertise.
My family and I have always been involved in ministry in our churches over the years. Music ministry and children’s ministry have been foundational. I have also had the privilege of helping church leaders with digital outreach and communication efforts to help connect churches with communities.
Understanding how to synchronize a website, social media, and other communication methods is as important for effective communication as understanding how to orchestrate singers and instruments for quality music.
Ways I can help
Examine current website, social media, and other communication tools. Provide assessment and, if needed, suggestions for improvement.
A comprehensive plan to identify your audiences, clarify your message, and amplify your voice.
Meeting to discuss different scenarios that could require an emergency or unexpected response. Unexpected does not have to mean unprepared for.
I can help your team understand the roles of the digital tools available and show them how to synchronize them for greater effectiveness.